Privacy Policy

Last Updated: March 6, 2026

1. Introduction

1.1 About This Policy

Dions ("we," "us," "our," or the "Company") operates the website dions-pizz.world and related services (collectively, the "Services"). This Privacy Policy describes our policies and procedures regarding the collection, use, disclosure, and protection of your personal information when you use our Services.

1.2 Our Commitment to Privacy

We understand that privacy is important to our users. We are committed to:

• Being transparent about the data we collect and how we use it
• Keeping your personal information secure through appropriate technical and organizational measures
• Respecting your rights regarding your personal data
• Not selling your personal information to third parties
• Providing you with choices about how your information is used

1.3 Scope of This Policy

This Privacy Policy applies to all information collected through our Services, including:

• Our website(s) at dions-pizz.world and any subdomains
• Related mobile applications (if applicable)
• Related services, sales, marketing, or events
• Any other linked pages, features, or content we offer

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide to us when you:

• Create an account or register for our Services
• Make a purchase or place an order
• Subscribe to our newsletter or marketing communications
• Fill out a contact form or request information
• Participate in surveys, promotions, contests, or sweepstakes
• Post reviews, comments, or other content
• Contact our customer support team
• Apply for employment opportunities

The types of information we may collect include:

• Contact Information: Your name, email address, mailing address, phone number, and other contact details
• Account Credentials: Username, password, and other security information used for authentication
• Payment Information: Credit card numbers, billing address, and other financial information necessary to process transactions (note: payment information is processed securely through our third-party payment processors)
• Profile Information: Profile pictures, biographical information, preferences, and other information you choose to provide
• Communication Data: Records of your correspondence with us, including customer support inquiries and feedback
• User Content: Reviews, comments, posts, and other content you submit to our Services

2.2 Information Collected Automatically

When you access or use our Services, we automatically collect certain information about your device and your use of our Services:

• Device Information: We collect information about the device you use to access our Services, including hardware model, operating system and version, unique device identifiers, browser type and version, mobile network information, and device settings
• Log Data: Our servers automatically record information when you use our Services, including your IP address, the date and time of your request, referring/exit pages, and clickstream data
• Usage Data: We collect information about how you interact with our Services, including pages viewed, features used, actions taken, time spent on pages, and navigation patterns
• Location Data: We may collect information about your approximate location based on your IP address or, with your consent, more precise location data from your mobile device
• Cookies and Similar Technologies: We use cookies, web beacons, pixel tags, and similar technologies to collect information about your browsing behavior and preferences. For more information, please see our Cookie Policy

2.3 Information from Third Parties

We may receive information about you from other sources, including:

• Social Media Platforms: If you choose to link your account or interact with us through social media platforms (such as Facebook, Google, Twitter, or Instagram), we may receive information from those platforms in accordance with their privacy policies and your privacy settings
• Business Partners: We may receive information from business partners, such as marketing partners, advertising networks, and data brokers
• Payment Processors: Our payment processors may share transaction information with us to facilitate your purchases
• Analytics Providers: We receive aggregate information from analytics services that help us understand how users interact with our Services
• Public Sources: We may collect information from publicly available sources, such as public databases, social media profiles, and news sources

3. How We Use Your Information

3.1 Providing and Improving Our Services

We use your information to:

• Process and fulfill your orders, including shipping and delivery
• Create and manage your account
• Provide customer support and respond to your inquiries
• Send transactional communications, such as order confirmations, shipping notifications, and receipts
• Personalize your experience and provide content and features that match your interests
• Develop new products, services, features, and functionality
• Analyze usage patterns to improve the design, functionality, and content of our Services
• Conduct research and analytics to better understand our users

3.2 Communications and Marketing

We may use your information to:

• Send promotional communications, such as newsletters, special offers, and updates about our products and services (you can opt out of these at any time)
• Display targeted advertisements on our Services and third-party platforms
• Measure the effectiveness of our marketing campaigns
• Conduct surveys and collect feedback to improve our Services

3.3 Legal and Security Purposes

We may use your information to:

• Comply with applicable laws, regulations, and legal processes
• Respond to lawful requests from public authorities, including law enforcement
• Protect our rights, privacy, safety, or property, and that of our users and the public
• Detect, prevent, or address fraud, security issues, or technical problems
• Enforce our Terms of Service and other agreements
• Investigate and prevent potential violations of our policies

4. How We Share Your Information

4.1 We Do Not Sell Your Personal Information

Let us be clear: we do not sell your personal information to third parties. We may share your information only in the circumstances described below.

4.2 Service Providers

We share information with third-party service providers who perform services on our behalf, such as:

• Payment Processing: Companies that process payments and handle billing
• Cloud Hosting: Providers that host and store our data
• Email Services: Platforms that send emails on our behalf
• Analytics: Services that help us understand usage patterns
• Customer Support: Tools and platforms that help us assist customers
• Marketing: Partners that help us reach potential customers
• Shipping and Fulfillment: Companies that deliver our products

These service providers are contractually obligated to use your information only for the purposes of providing services to us and to maintain the confidentiality and security of your information.

4.3 Legal Requirements

We may disclose your information when required by law or in response to valid legal requests, such as:

• Court orders, subpoenas, or other legal processes
• Requests from law enforcement or government authorities
• To protect our legal rights or the rights of others
• To investigate potential violations of our policies

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

4.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. Data Security

5.1 Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: We use SSL/TLS encryption to protect data transmitted between your browser and our servers
• Access Controls: We limit access to personal information to employees and contractors who need it to perform their jobs
• Secure Storage: Personal data is stored in secure data centers with physical and electronic access controls
• Regular Audits: We conduct regular security assessments and audits
• Employee Training: Our team receives regular training on data protection and security best practices
• Incident Response: We have procedures in place to detect and respond to security incidents

5.2 Your Responsibilities

While we take security seriously, you also play a role in protecting your information:

• Use strong, unique passwords for your account
• Keep your login credentials confidential
• Log out of your account when using shared devices
• Notify us immediately if you suspect unauthorized access to your account

5.3 No Guarantee

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Your Rights and Choices

6.1 Access and Portability

You have the right to request a copy of the personal information we hold about you. Upon verification of your identity, we will provide this information in a commonly used, machine-readable format.

6.2 Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

6.3 Deletion

You may request that we delete your personal information, subject to certain exceptions provided by law (such as compliance with legal obligations or completion of transactions).

6.4 Opt-Out of Marketing

You can opt out of receiving promotional communications from us by:

• Clicking the "unsubscribe" link in our marketing emails
• Updating your communication preferences in your account settings
• Contacting us directly at [email protected]

Please note that even if you opt out of marketing communications, we may still send you transactional messages related to your account or purchases.

6.5 Cookie Preferences

You can manage your cookie preferences through our cookie consent tool or through your browser settings. For more information, please see our Cookie Policy.

6.6 Do Not Track

Some browsers offer a "Do Not Track" (DNT) setting. We currently do not respond to DNT signals, but you can use other methods described in this policy to manage your tracking preferences.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our Services and fulfill the purposes described in this Privacy Policy
• Comply with legal obligations (such as tax, accounting, or regulatory requirements)
• Resolve disputes and enforce our agreements
• Maintain business records for legitimate purposes

When your information is no longer needed, we securely delete or anonymize it. The retention period may vary depending on the type of information and how it is used.

8. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected]. If we discover that we have collected information from a child under 18, we will promptly delete that information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from your country. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.

11. Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you visit. We are not responsible for the privacy practices of third parties.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we make material changes:

• We will update the "Last Updated" date at the top of this policy
• We may notify you by email or through a notice on our website
• Your continued use of our Services after changes take effect constitutes acceptance of the revised policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Website: dions-pizz.world

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.

© 2026 Dions. All rights reserved. This Privacy Policy is effective as of March 6, 2026.